Last updated March 26, 2021

croucherli ("Company", "we",
"us", "our") is committed to protecting your personal information and your right to privacy. If you have any questions or
concerns about this privacy notice, or our practices with regards to your personal information, please contact us at hello@croucherli.co.uk.

When you visit our website www.croucherli.co.uk (the "Website"), and more generally, use any of our services (the "Services", which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and
what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as, any related services, sales, marketing or events.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect. 

Table of contents

1. What information do we collect?

2. How do we use your information?

3. Will your information be shared with anyone?

4. Who will your information be shared with?

5. Do we use cookies and other tracking technologies?

6. How long do we keep your information?

7. How do we keep your information safe?

8. Do we collect information from minors?

9. What are your privacy rights?

10. Controls for do-not-track features

11. Do we make updates to this notice?

12. How can you contact us about this notice?

13. How can you review, update or delete the data we collect
from you?

 

Personal information you disclose to us

In Short: We collect personal
information that you provide to us.

We collect personal information that you voluntarily provide
to us when you register on the Website, express an interest in obtaining
information about us or our products and Services, when you participate in
activities on the Website or otherwise when you contact us. The personal
information that we collect depends on the context of your interactions with us
and the Website, the choices you make and the products and features you use.

The personal information we collect may include the
following:

Personal Information Provided by You. We collect names; email
addresses; mailing addresses; debit/credit card numbers; billing
addresses; and other similar information.

Payment Data. We may collect data necessary to
process your payment if you make purchases, such as your payment instrument
number (such as a credit card number), and the security code associated with
your payment instrument. All payment data is stored by PayPal, Stripe and Apple
Pay. You may find their privacy notice link(s) here: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full,https://stripe.com/gb/privacyandhttps://support.apple.com/en-gb/HT203027.

All personal information that you provide to us must be
true, complete and accurate, and you must notify us of any changes to such
personal information.

 

Information automatically collected

In Short: Some information — such as
your Internet Protocol (IP) address and/or browser and device characteristics —
is collected automatically when you visit our Website.

We automatically collect certain information when you visit,
use or navigate the Website. This information does not reveal your specific
identity (like your name or contact information) but may include device and
usage information, such as your IP address, browser and device characteristics,
operating system, language preferences, referring URLs, device name, country,
location, information about how and when you use our Website and other
technical information. This information is primarily needed to maintain the
security and operation of our Website, and for our internal analytics and
reporting purposes. Like many businesses, we also collect information through
cookies and similar technologies .The information we collect includes:

Log
and Usage Data. Log and usage data is service-related,
diagnostic, usage and performance information our servers automatically
collect when you access or use our Website and which we record
in log files. Depending on how you interact with us, this log data may
include your IP address, device information, browser type and settings and
information about your activity in the Website (such as the
date/time stamps associated with your usage, pages and files viewed,
searches and other actions you take such as which features you use),
device event information (such as system activity, error reports
(sometimes called 'crash dumps') and hardware settings).

Device
Data. We collect device data such as information about your
computer, phone, tablet or other device you use to access
the Website. Depending on the device used, this device data may
include information such as your IP address (or proxy server), device and
application identification numbers, location, browser type, hardware model
Internet service provider and/or mobile carrier, operating system and
system configuration information.

Location
Data. We collect location data such as information about your
device's location, which can be either precise or imprecise. How much
information we collect depends on the type and settings of the device you
use to access the Website. For example, we may use GPS and other
technologies to collect geolocation data that tells us your current
location (based on your IP address). You can opt out of allowing us to
collect this information either by refusing access to the information or
by disabling your Location setting on your device. Note however, if you
choose to opt out, you may not be able to use certain aspects of the
Services.

In Short:  We process your information
for purposes based on legitimate business interests, the fulfillment of our
contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Website for a
variety of business purposes described below. We process your personal
information for these purposes in reliance on our legitimate business
interests, in order to enter into or perform a contract with you, with your
consent, and/or for compliance with our legal obligations. We indicate the
specific processing grounds we rely on next to each purpose listed below. We
use the information we collect or receive:

To facilitate account creation and logon process. If you choose to
link your account with us to a third-party account (such as your Google or
Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for
the performance of the contract.

To post testimonials. We post testimonials on our Website that may contain personal information. Prior to
posting a testimonial, we will obtain your consent to use your name and
the content of the testimonial. If you wish to update, or delete your
testimonial, please contact us at hello@croucherli.co.uk and be
sure to include your name, testimonial location, and contact information.

Request feedback. We may use your information to request feedback and to
contact you about your use of our Website.

To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent.

To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.

Fulfill and manage your orders. We may use your information to fulfill
and manage your orders, payments, returns, and exchanges made through
the Website.

Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.

To deliver and facilitate delivery of services to the user. We may
use your information to provide you with the requested service.

To respond to user inquiries/offer support to users. We may use your
information to respond to your inquiries and solve any potential issues
you might have with the use of our Services.

For other business purposes. We may use your information for other
business purposes, such as data analysis, identifying usage trends,
determining the effectiveness of our promotional campaigns and to evaluate
and improve our Website, products, marketing and your experience. We
may use and store this information in aggregated and anonymized form so
that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information
without your consent.

In Short:  We only share information
with your consent, to comply with laws, to provide you with services, to
protect your rights, or to fulfill business obligations.We may process or
share your data that we hold based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our
contract.

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require
access to such information to do that work. Examples include: payment
processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology
on the Website, which will enable them to collect data on our behalf about
how you interact with our Website over time. This information may be
used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity.
Unless described in this notice, we do not share, sell, rent or trade any of
your information with third parties for their promotional purposes. We
have contracts in place with our data processors, which are designed to help
safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They
will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for
the period we instruct.

In Short:  We only share information
with the following third parties.We only share and disclose your
information with the following third parties. We have categorized each party so that you may be easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us using the contact details provided in the section below titled "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?".

Invoice and Billing

Apple Pay,Stripe and PayPal

Website Hosting

Shopify

In Short:  We may use cookies and
other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information technologies and how you can refuse certain cookies is
set out in our Cookie Notice.

In Short:  We keep your
information for as long as necessary to fulfill the purposes outlined in this
privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

In Short:  We aim to protect your
personal information through a system of organizational and technical security
measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information
we process. However, despite our safeguards and efforts to secure your
information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third parties
will not be able to defeat our security, and improperly collect, access, steal,
or modify your information. Although we will do our best to protect your
personal information, transmission of personal information to and from our
Website is at your own risk. You should only access Website with a secure
environment.

 In Short:  We do not knowingly collect
data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us hello@croucherli.co.uk.

In Short: In some regions, such as the
European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing
of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.

Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal
information conducted in reliance on lawful processing grounds other than consent. If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are a resident in Switzerland, the contact details for the data protection
authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

If you have questions or comments about your privacy rights, you may email us athello@croucherli.co.uk.

Account Information: If you would at any time like to
review or change the information in your account or terminate your account, you can:

• Log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website. To opt-out of interest-based advertising by advertisers on our Website visit http://www.aboutads.info/choices/.

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to
service requests, or for other non-marketing purposes. To otherwise opt-out, you may:

• Access your account settings and update your preferences.

Most web browsers and some mobile operating systems and
mobile applications include a Do-Not-Track ("DNT") feature or setting
you can activate to signal your privacy preference not to have data about your
online browsing activities monitored and collected. At this stage no uniform
technology standard for recognizing and implementing DNT signals has been
finalized. As such, we do not currently respond to DNT browser signals or any
other mechanism that automatically communicates your choice not to be tracked online.

If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

In Short: Yes, we will update this
notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a
notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at hello@croucherli.co.uk or by post to:

croucherli, 32 Smythies Avenue, Colchester, Essex CO1 2US United
Kingdom.

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you,
change that information, or delete it in some circumstances. To request to
review, update, or delete your personal information, please submit a request
form by clicking here. We will respond to your request within 30 days.

This privacy policy was created using Termly’s Privacy Policy Generator.